Customer Stories

Redundancy helped David identify his barriers

24 June 2015

Do you #lovetolearn? Adult Learners' Week is a national celebration of lifelong learning; the biggest in England. The Festival of Learning brings together organisations across the country to offer thousands of opportunities for anyone and everyone to learn something new.

As part of the Festival, hundreds of organisations hold learning events and activities that inspire people of all ages and backgrounds to ‘have a go’ and discover how learning can change their life. To find your local events please visit

David from Hackney’s story is one that shows how being made redundant after 10 years as a picture framer worked in his favour. After losing his job David felt disappointed, frustrated and at the same time his confidence dropped. He then decided to seek professional advice from the National Careers Service provided by Prospects. His adviser listened to him and helped identify and offer solutions to overcome his barriers. David was interested in doing a BTEC or diploma in joinery and carpentry but had no English or maths qualifications needed to enrol on the course. With the help from the adviser David enrolled on to a level 2 maths course locally and intends to enrol in a similar English course. Once David achieves his qualifications he will be applying for a BTEC or diploma in joinery or carpentry.

David was really pleased with the advice he received and said “I am aware of what I need and how to get there, if I did not contact the National Careers Service I would still be confused about how to achieve an English and maths qualification. The best thing about contacting the National Careers Service was to identify my barriers. All this has improved my confidence and motivated me to go forward.”

For further information about how the National Careers Service can help please visit, call 0800 100 900 now to book your free local face to face appointment with a National Careers Service adviser.

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Notes to Editor

National Careers ServiceAbout National Careers Service
The National Careers Service provides free information, advice and guidance online and over the telephone for anyone over the age of 13. Those aged 19 and over are also eligible for the community based face to face service within a myriad of locations, including local libraries, colleges and training providers. Jobseekers over the age of 18 receive an automatic referral to the service within their jobcentre.European Social Fund Logo


About Prospects
The Prospects Group is a dynamic and enterprising organisation providing a wide range of education, employment and training services in the UK and internationally. At the heart of what we do is the drive to improve the life chances, skills and aspirations of everyone we support. Each year we touch the lives of more than a million people through our extensive range of high quality services.

For more information please visit:

Media contact:
Simi Mand
National Careers Service London
Marketing and Communications Manager
Prospects Services
0208 315 1254

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