Prospects offers a wide range of careers, skills and training services to adults, mainly through Next Step and the Work Programme. Advisers can help with anything related to careers and training; from how to get on at work, to finding what career is right for you, to getting the job you want. Support includes information on financial help and developing skills and qualifications. Advisers can use career assessment tools to point customers to the right career choices.

Prospects holds the Prime Contract to manage and deliver the adult information and advice service, branded as Next Step, across Greater London. The service has two elements: universal, for all clients aged 20+, and targeted support for clients with lower skills levels or requiring additional help. Our specialist advisers help with choosing education and training courses, career planning, developing winning CVs and job search. Prospects provides advisers in every Jobcentre in London. Visit http://www.nextsteplondonnews.co.uk/  for subcontractor information. 

As a partner in Careers Yorkshire and The Humber, Prospects provides Next Step services in the region www.careersyandh.co.uk.

As a leading sub-contractor we also deliver Next Step, adult careers information, advice and guidance services in the West Midlands.

More details of Next Step services can be found at http://nextstep.direct.gov.uk

Prospects is the Prime Contractor for the Work Programme, the Government's major Welfare to Work initiative to help unemployed people back to work, in Somerset, Devon, Cornwall and Dorset. We are a leading subcontractor for the Programme in London and Bristol. We deliver these contracts for the Department for Work and Pensions (DWP) working closely with Jobcentre Plus.

We offer a wide range of support to job seekers, including boosting literacy and numeracy skills, job search, CV, application and interview advice, work experience and counselling and mentoring for clients with particular problems. Training and qualifications for a wide range of careers is offered, with e-learning options for over 100 different courses and a dedicated helpline service for customers in the South West. Our approach is based on individual needs and each customer has a range of personalised help and support.

Prospects provides careers information and advice services (CIAS) to offenders in custody in London through OLASS, the Offender Learning and Skills Service. We support offenders from the beginning of their sentence through to resettlement.

Our aim is to get offenders into employment to reduce re-offending. Our strategy involves training Next Step advisers, working with offenders in the community and creating stronger links with agencies delivering services in prisons. As we hold the prime contracts for both Next Step and OLASS, we are in a unique position to offer support to customers both in prison and the community.

Prospects provides services in Brixton, Belmarsh, Wandsworth, Pentonville, Holloway, Latchmere House and Wormwood Scrubs and we also help young offenders in custody. We were part of the planning team for the new youth offender institution ISIS, which opened in summer 2010.