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Prospects colleague recognised for her work in Feltham YOI

13 November 2017

Prospects colleague recognised for her work in Feltham YOI

Michele Glassup, a National Careers Service adviser working at YOI Feltham in London, has been recognised for the outstanding dedication and passion she brings to her work by the Butler Trust. The Trust recognises, celebrates, develops and shares good practice by people working in prisons, probation, and community and youth justice, across the UK.

Michele, who works for Prospects, the employment, education, care and skills company delivering the National Careers Service In Custody service in more than 40 prisons across the country, was nominated by the Resettlement Department, Learning & Skills, and the Gym at Feltham YOI. The nomination was for the extraordinary effort both Michele and Resettlement Officer, Keith Potter, put into making sure release on temporary licence (ROTL) placements are secured in the local community. Both work to ensure suitable prisoners are selected, risk assessed, attend and are approved at a Governor’s board and accompanied on their temporary release. Michele and Keith have both invested their own time in securing placements, taking the young adults to appointments, interviews and resettlement visits ensuring available opportunities are optimised. Both have committed to the resettlement key performance targets and achieving positive outcomes and working towards a new Resettlement agenda for the establishment.

Working above and beyond to help the prisoners she supports Michele is a well-respected and active member of the Feltham community working hard to ensure the young men receive the best opportunities to break the cycle of reoffending upon release. Michelle worked closely with Fulham Football Club Foundation (FFCF) which won the Community Project of the Year award sponsored by the Football Association earlier this year for the Football Changes Lives project. The course aimed at supporting those who are hardest to reach, equipping offenders with the skills and confidence they need to reintegrate into society post-release through enterprise and employability programmes. Initial figures for re-offending for those on the programme was significantly below the average 70% for youth offending institutions. 

Paulette Howard, Prospects Lead for National Careers Service In-Custody Service comments: “This is wonderful, well done to Michele! I’m so pleased that the outstanding work Michele does in Feltham has been recognised, as she regularly goes over and beyond the contract to support the prison, which has enabled a number of young men to progress to meaningful education, training and employment outcomes. We really do appreciate the work Michele does, and are delighted her work is rightly recognised by the renowned and eminent Butler Trust.”

Michele herself was rather more modest: “My thanks go to Jill Ralls who I work with at Feltham, as without her doing the ‘bread and butter’ work I couldn’t get on with all the other bits! This award is really for the whole team.”

To find out more about Prospects work in prisons and the National Careers Service visit 

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