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#Prospects2014 The Work Programme: A Reflective View

10 December 2014

Since 2011, Prospects has risen to the challenge of implementing the Work Programme by creating a new kind of employability programme, tailored to individuals and built around their needs. Every 24 minutes, Prospects helps a jobseeker find employment through the Work Programme.

Barriers preventing individuals from successfully entering sustained employment, particularly for those who are long term unemployed, are often complex, overlapping, and rarely simple. Overcoming these barriers requires a long term, holistic approach alongside tailored support and services.

Following three years of operation, Prospects determined that an in-depth survey of the factors preventing customers from moving into sustained work would be a powerful way to assess and evaluate delivery and align future delivery with best practice. Launched in July 2014, our report The Work Programme: A Reflective View followed the journeys of 447 customers in the South West who after two years did not successfully complete the Work Programme. These findings, and subsequent policy recommendations, continue to inform both service delivery and policy makers.

#Prospects2014 is part of our ongoing series, looking back at this year’s highlights. Follow us on Twitter (@ProspectsGroup) and join in the conversation.


Justin’s Story:

Justin had been unemployed for two years when he was referred to the Work Programme. After two years of unsuccessfully applying for jobs his confidence and self-esteem had been knocked. Justin also needed support to improve his employability skills. His adviser worked with him to improve his confidence and motivation. Through Prospects Justin undertook work related activities and interventions. His adviser helped him create an up to date CV then gave him support so he was confident in applying for positions and attending Interviews.

Once Justin felt that he was job ready, his adviser arranged for him to do a two week work trial with a local warehouse. The warehouse was within three miles of Justin’s home however it was not on a public transport route so Justin couldn’t get there. Justin discussed this with his adviser and suggested that he would cycle there if Prospects could fund a push bicycle for him. Prospects purchased a reconditioned, second hand bicycle. Justin completed his work trial and was offered a full time, permanent position. He is still in the job.

Justin says, “Prospects helped me in a lot of ways and I would definitely recommend them to anyone else who is unemployed. Prospects made me aware of my transferable skills and given me more confidence in interviews and also generally day to day. My ambition was to start full time work and sign off benefits; which I’ve achieved!”

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