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Prospects seeks West Midlands partners to help deliver the National Careers Service

18 August 2017

Prospects seeks West Midlands partners to help  deliver the National Careers Service

Prospects are looking to extend their network of subcontractors to help deliver the National Careers Service in the West Midlands.

Prospects are looking for organisations to work with them providing customers with careers advice and guidance enabling them to enter employment or learning.

Prospects is an employee-owned, large company, working nationally and internationally in partnership with public, private and voluntary sector organisations, managing and delivering employment, education training and care services. Prospects aims to inspire people to develop their potential and was awarded Best Large Company 2017 by the National Centre for Diversity.

The National Careers Service provides high quality information and impartial, professional careers advice and guidance to those who need it most. It is available across England to all adults aged 19+ (18+ if unemployed) including adults in custody, and to young people aged 13 via the Inspiration Agenda. The face-to-face service is only available to adults. The National Careers Service is delivered under one consistent national brand but is shaped locally to respond to the needs of local partners and employers.

The National Careers Service is funded by the Education & Skills Funding Agency and was launched on 1 April 2012.

Priority groups for the National Careers Service are currently defined as:

a) Low-skilled adults without a level 3 qualification

b) Young adults aged 18-24 not in education, employment or training

c) Adults facing redundancy, newly redundant or distant from the labour market

d) Jobcentre Plus customers on DWP, Job Seekers Allowance, Employment Support Allowance, (WRAG), who are unemployed people claiming Universal Credit, looking for work and at least 18 years old

e) Adult offenders in custody and in the community, and ex-offenders

f) Adults with learning difficulties and/or disabilities.

Subcontractors will be required to provide adviser-led, local support to customers (via face to face or phone as appropriate) who need help to access the tools and services available through the National Careers Service website.

Subcontractors will receive payment for evidenced achievement of the three outcomes, Customer Satisfaction, Career Management and Job and Learning Outcomes. Targets will be agreed with successful subcontractors at contract award stage.

Prospects are looking for companies with a proven Information, Advice and Guidance background and who have staff that have or who will be willing to work towards achieving IAG Level 4.

For further information or to register your interest, please contact

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