Malachi was referred to the Work Programme in August 2015 by the local JobCentre Plus. He had been out of work for more than a year.
Sarah* joined the Work Programme after she was referred following an ESA medical.
Jane was 19 when she was referred to the Work Programme in the summer of 2014 by the JobCentre.
Nikki*, 22, had been unemployed for a number of months before she joined the Work Programme and gained an agency job but when that concluded Nikki came back to Prospects.