Customer Stories

Thinking of changing your career?

24 June 2015

Do you #lovetolearn? Adult Learners' Week is a national celebration of lifelong learning; the biggest in England. The Festival of Learning brings together organisations across the country to offer thousands of opportunities for anyone and everyone to learn something new.

As part of the Festival, hundreds of organisations hold learning events and activities that inspire people of all ages and backgrounds to ‘have a go’ and discover how learning can change their life. To find your local events please visit

Gemma from Sutton was unhappy in her job as a childcare worker and wanted to change career and improve her prospects. She was keen to train as a midwife but was put off because she felt she lacked required qualifications.

Gemma received careers advice from the National Careers Service, delivered by Prospects across London, who were supportive and encouraged her to follow her dreams. The first step to realising her potential was to gain a GCSE in maths. Gemma’s lack of confidence in her skills was overcome quickly when she was able to access additional learning support and one-to-one sessions with a tutor.

As Gemma’s confidence grew her adviser suggested she start volunteering in a maternity unit. Together they researched contacts and Gemma approached the ward sister at St Helier Hospital. Following an interview Gemma was offered volunteering at the maternity ward and is enjoying her time at the hospital.

Gemma is still working towards her career goals and with the help of her advisers has now applied for a Midwifery Degree at University.

Gemma feels great and confident about her future: “I know my career goals are going to be realised. My parents are also very proud and grateful for the advice, support and encouragement I have been given.

“I am in a better place now. I feel that I am aware of my weaknesses but able to ask for help to achieve. I am more focused on my career goals and how to get there.”

For further information about how the National Careers Service can help please visit Alternatively, call 0800 100 900 now to book your free local face to face appointment with a National Careers Service adviser.

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Notes to Editor

National Careers ServiceAbout National Careers Service
The National Careers Service provides free information, advice and guidance online and over the telephone for anyone over the age of 13. Those aged 19 and over are also eligible for the community based face to face service within a myriad of locations, including local libraries, colleges and training providers. Jobseekers over the age of 18 receive an automatic referral to the service within their jobcentre.European Social Fund


About Prospects
The Prospects Group is a dynamic and enterprising organisation providing a wide range of education, employment and training services in the UK and internationally. At the heart of what we do is the drive to improve the life chances, skills and aspirations of everyone we support. Each year we touch the lives of more than a million people through our extensive range of high quality services.

For more information please visit:

Media contact:
Simi Mand
National Careers Service London
Marketing and Communications Manager
Prospects Services
0208 315 1254

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