Malachi was referred to the Work Programme in August 2015 by the local JobCentre Plus. He had been out of work for more than a year.
Sarah* joined the Work Programme after she was referred following an ESA medical.
Mark joined the Work Programme in February 2016. At the time he was working 10 hours a week for a cleaning company and claiming Job Seekers Allowance. Mark was keen to extend his working hours.
Jane was 19 when she was referred to the Work Programme in the summer of 2014 by the JobCentre.